The Thing About Work

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Lots of other phrases circulate through a workplace but most are not suitable for print. With so much going on in the workplace, why does the inability to get things done generate so much creativity in the catchphrase department? The answer is simple: FRUSTRATION. Nothing will make a team or an individual more frustrated than the sense of working on something that will never get implemented, that nothing will ever change.

Execution of a plan is the most difficult activity of any organization. Strategies and plans can be copied. Who cares? Effective implementation is the secret sauce in any organization, and requires discipline and hard deci-sions. It is so difficult because it requires changing behaviors, which most people don’t want to do. It requires changing out people­ — and it depends on which side of that change you are on, but most people don’t want to see change in this regard. It requires making difficult decisions that are by their nature tough to make. Implementation requires courage, which can be hard to come by in some leadership ranks.

Strategies are necessary. Plans are required. Goal setting is critical. Lists of things to do are important and necessary. But the success of any individual or organization is measured in what has been accomplished, not in what was planned.

I do know that where there is effective implementation, phrases are not necessary because results don’t require phrases. And people generally like their jobs more.

Be alert to the phrase du jour at work, it may tell you more than you think.

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