Go to any workplace with a break room or a kitchen tucked away in the corner of the office. There, between the coffee canisters, the bucket of red licorice, and the salty snacks, is the big refrigerator. And taped there on the refrigerator door is a sign that says something like . . .
THIS REFRIGERATOR WILL BE CLEANED ON FRIDAY AT 4:00. EVERYTHING (OTHER THAN SALAD DRESSING) WILL BE TOSSED.
THE HIRED HELP.
And Friday at 4:00 the refrigerator will be cleaned out and everything, save salad dressing, is, in fact, tossed. It’s a gross and rotten job but that act of cleaning the refrigerator is the one thing that all organizations can count on to be implemented, and implementation is what success is all about. A plan that is implemented is successful. A strategy that is executed is a success. A project that is completed is a success. The best implementation example in the organization is right there in front of us, hanging on the refrigerator. Okay, that is an easy one, but if we remember that simple lesson and use it as a metaphor, we will all be more successful.